Terms of Use

1. Acceptance of Terms

Welcome to TrustLoop AI Private Limited ("Company," "we," "our," or "us"). These Terms of Use ("Terms") govern your use of our website, applications, and services, including our ecosystem of AI-powered applications: Zuuum Audio, GlycoWise, FinTalks, and Soshie AI (collectively, the "Services").

By accessing, downloading, installing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and TrustLoop AI Private Limited. You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our Services.

2. Description of Services

TrustLoop AI Private Limited is an innovation-driven technology company that develops and operates a connected ecosystem of AI-powered applications designed to improve everyday life through practical artificial intelligence.

2.1 Our Ecosystem Applications

• Zuuum Audio: A real-time, low-latency audio meeting platform designed for seamless team collaboration and communication
• GlycoWise: An AI-powered health companion application that helps users monitor and manage pre-diabetes through nutrition tracking, lifestyle insights, and personalized recommendations
• FinTalks: A comprehensive trader and investor community platform that combines data visualization, sentiment tracking, and AI-powered analytics for financial markets
• Soshie AI: An intelligent social media automation and content management platform designed for creators, influencers, and brands

2.2 Service Availability

Our Services are provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice. We do not guarantee that our Services will be available at all times or free from interruptions.

3. User Responsibilities

As a user of our Services, you agree to the following responsibilities and obligations:

3.1 Lawful Use

• Use our Services only for lawful purposes and in accordance with these Terms
• Comply with all applicable local, state, national, and international laws and regulations
• Respect the rights and dignity of other users and third parties
• Not use our Services for any illegal, harmful, or unauthorized purposes

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights
• Transmitting harmful, offensive, or inappropriate content
• Attempting to gain unauthorized access to our systems or other users' accounts
• Interfering with or disrupting the operation of our Services
• Using automated tools, bots, or scripts without our explicit permission
• Reverse engineering, decompiling, or attempting to extract source code
• Distributing malware, viruses, or other harmful software
• Impersonating others or providing false information

3.3 Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use strong, unique passwords for your accounts
• Take responsibility for all activities that occur under your account

3.4 Data Accuracy

• Provide accurate, current, and complete information when creating accounts
• Update your information promptly when it changes
• Ensure that any data you input into our applications is accurate and lawful
• Not provide false, misleading, or fraudulent information

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are owned by TrustLoop AI Private Limited, our licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes. This license does not include any right to:

• Resell, redistribute, or commercialize our Services
• Modify, adapt, or create derivative works based on our Services
• Use our Services for competitive analysis or to develop competing products
• Remove or alter any proprietary notices or labels

4.3 User Content

You retain ownership of any content you create, upload, or submit through our Services ("User Content"). However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content solely for the purpose of providing and improving our Services.

4.4 Feedback

Any feedback, suggestions, or ideas you provide to us regarding our Services may be used by us without any obligation to compensate you or seek your permission.

5. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information, but we cannot guarantee absolute security. You acknowledge that you provide your personal information at your own risk.

6. Limitation of Liability

6.1 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

6.2 Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRUSTLOOP AI PRIVATE LIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.

6.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

6.4 Health and Financial Disclaimers

• Health Information: GlycoWise and any health-related features are for informational purposes only and do not constitute medical advice. Always consult with qualified healthcare professionals for medical decisions.
• Financial Information: FinTalks and any financial features are for informational purposes only and do not constitute financial advice. Investment decisions should be made based on your own research and consultation with qualified financial advisors.

7. Indemnification

You agree to defend, indemnify, and hold harmless TrustLoop AI Private Limited and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content or any content you submit through our Services

8. Modification and Termination

8.1 Modification of Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the changes.

8.2 Modification of Services

We may modify, suspend, or discontinue any aspect of our Services at any time, including features, functionality, or availability. We will provide reasonable notice of significant changes when possible.

8.3 Termination by You

You may terminate your account and stop using our Services at any time by contacting us or using the account deletion features in our applications.

8.4 Termination by Us

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will cease immediately.

8.5 Effect of Termination

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and your use of our Services are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

9.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of competent jurisdiction located in India, and you hereby consent to the personal jurisdiction and venue of such courts.

9.3 Dispute Resolution

Before filing any formal legal proceedings, we encourage you to contact us to seek a resolution. We are committed to working with our users to resolve disputes in a fair and efficient manner.

10. Miscellaneous

10.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and us concerning our Services.

10.2 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

10.3 Waiver

No waiver of any term or condition of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition.

10.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

10.5 Force Majeure

We will not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, or government actions.

11. Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Use, please contact us:

We will make every effort to respond to your inquiries promptly and work with you to resolve any issues or concerns you may have.